Mobile Management Service
Mobile has taken the world – and business – by storm.
We take our phones everywhere we go. Your customers use their phones and tablets to access information 24/7. They’re able to learn about your organization on their schedule and they can reach out to contact you any time.
Either your staff are bringing their own devices to work or you’re upgrading the equipment you provide – or both – and you’re left to manage a confusing array of equipment, plans, and data networks.
In a recent survey, research company Aberdeen Group “found that the lack of strategy was the biggest difference between companies that were consistently on-budget or ahead of budget compared to those who fell behind.”
Costs and complexity spiral out of control quickly if your mobile spend isn’t managed closely.
With mobile changing so rapidly and making such an impact on business, and how clients access information, it’s not surprising if you and your team find it hard to keep up.
You need a telecom insider working for you.
Opticom’s Mobility Management Services can dramatically reduce the amount of time your organization spends on administering its wireless phone accounts. Managed mobility services can help you maximize your cellular workforce, allow you to focus on the work you do best, and reduce your wireless management headaches.
Our services include:
Monthly analysis – includes ongoing optimization
- Analysis reports – usage study prior to end of billing period
- Identify Behavior Exceptions
- Individual usage reports
- Call detail reports
- Cost allocation reports by department/location
- Identify zero use devices
- Identify billing discrepancies and resolve them
- Deliver Monthly Rate Plan and Feature Recommendations
- Implement Approved Recommendations
- Adds, Moves & Changes
- Support by email and phone
- Help desk (M-F 8-5)
And if you know you’re ready to discuss your unique situation, give us a call at 412-578-0200 or drop us a line through the form below. We’ll get back to you by the next business day.