Telecommunications Solutions That
Keep Your Team Connected, Accessible, and Productive as They Deliver Great Service

Our clients have the same problems

Our clients have the following problems….


Ineffective Systems and Tools

Unclear Technology Needs

Unclear Technology Needs

Balancing Tech Needs and Budget

Balancing Tech Needs and Budget

Your clients expect your team to be accessible and your team expects to be able to get work done whether out in the field, in the office, or in their homes. 

Demands like that require the right systems and tools to get the job done while keeping your data and systems safe.

Our clients have the same problems

Telecom is Complex and Critical

Research by McKinsey, an international consulting firm, shows just the first few months of the COVID-19 pandemic led to tech adoption that would normally take 5 years to make.

Telecom is Complex and Critical

From lead generation through service delivery, from staff recruitment to team productivity and communication, technology -- and telecom systems -- proved to be crucial to organizations surviving and thriving the pandemic.

Habits and expectations are forever changed and it's crucial to...

...prepare for the next crisis now

...develop a strategy to evolve with technology

...stay on top of the ever evolving tech and telecom landscape

You Need Expert Advice


You’re trying to maximize your budget while providing your team the equipment they need to do their jobs and provide prospects and clients with an outstanding experience.

Although you’ve done the best you can to work with your provider, the problem is they're too big to create custom solutions for you. And since you're not aware of all your options, you're unable to even ask the questions necessary to uncover solutions to solve your problems.

That's where we come in.

Since 2003, our clients in Pennsylvania, New Jersey,
the Mid-Atlantic, and the Ohio Valley have…

Increase savings with support

Saved millions of dollars

Scale and increase drive


Increase checks to save cost

Improved service delivery

Hand out

Lowered their

We Develop Systems That are Optimal for Your Needs and Budget.

We Develop Systems That are Optimal for Your Needs and Budget.

We specialize in working with regional nonprofit organizations and commercial businesses with multiple offices and a hybrid workforce.

You have more important things to worry about than figuring out how to negotiate with your telecom provider or  figure out which technology is best.

We Partner with the Best Solution Providers

We’ve pre-screened dozens of the best companies.
We understand which ones offer the best technology and the best service.

All our time is spent staying on top of the details and building relationships so
we can help you quickly and efficiently.

Our clients have the following problems….

Telecommunications Consulting Services We Provide

  • Telecommunications System Planning

  • Technology Comparison and Selection

  • Vendor Comparison and Selection

  • Voice and Data Network Design

  • Cloud Telephone System Comparison and Selection

Our clients have the following problems….

Here’s how this works

After an initial call to discuss your project and make sure we’re a fit for each other,
we use a simple 3-step process to help you reach your goals.

Checklist Icon


We examine how work and communication flows, and consider how to use tech to help you reach your goals.

Plan Strategy


We devise an approach based on what you need now and what you'll need as your organization evolves.

Implement plan


We manage the implementation of the plans and keep you informed every step of the way. You and your team stay focused and productive.

Don’t Take Our Word for It…

“Thank you so much for all of your “above & beyond” efforts to assist in Global Links relocation and settling into our new world headquarters. We could not have achieved such a smooth move-in without all of your herding and “encouraging” the providers and vendors to do the right thing in such a quick turn-around.”

Angela Garcia

Executive Director Global Links

"Opticom has organized our phone system for over 40 sites and continues to assist Milestone with all of our telecommunications needs." And then put that one on the Telecom page too right under Angela's if it's easy to just duplicate the existing testimonial space."

Gary Bell

CFO Milestone Behavioral Centers

Telecommunications Shouldn’t be so
Confusing. We're here to help.