Telecom & Cybersecurity Consulting
Telecom & Cybersecurity Consulting
For this post, the seventh installment in our Telecom Tip Tuesdays series, we are going to get a little technical. We are going to spend the next few posts talking about subjects that are a little confusing, but have a lot of impact on how we will communicate with each other throughout the next quarter […]
No one likes the surprise cellular bill announcing that you’ve exceeded your data plan. Most modern plans will provide unlimited use of talk and text while charging for a pool of data, so managing your organization’s use of data is the best way to control your costs. A few weeks back, we published a post
How to manage your mobile data Read More »
What is trending in telecom in 2015? What can I expect in telecom in 2015? How will telecom affect my business in 2015? In this post, the fifth in our Telecom Tip Tuesday segment, we will be talking about the trends in telecom that we think will dominate in 2015. Although mid-February might be a
Telecom Trends for 2015 Read More »
What is Net Neutrality? How does Net Neutrality affect my business? This article, the fourth installment in our series, Telecom Tip Tuesdays, is going to be a bit more on the legal/regulatory side than most of our other posts. Given that the President has referred to it several times, there have been a number of
What is Net Neutrality? Read More »
Should I use FiOS or Cable Internet access for my business? In this post today, the third in our series of Telecom Tip Tuesdays, we are going to compare the two most affordable forms of broadband – FiOS and Cable. You may not have heard this, but last week the FCC changed the definition
This post is the second in our series of Telecom Tip Tuesdays, where we address some common questions from our clients and provide some general information to help navigate the complicated world of business telecommunications. Why do I have data overage charges on my cell phone bill? Which apps are using all of my cellular
What is using my mobile data? Read More »
We’ve heard a lot of questions in 12 years. What is using my mobile data? How do I manage my mobile data use? What is VoIP? Do I need VoIP? Is Cable Internet or FiOS better for me? This series will answer these questions.
Telecom Tip Tuesdays Read More »
If you are using Comcast for your WiFi connectivity, you are almost certainly sharing your connection with public access.
Your Comcast Router is a Public WiFi Access Point Read More »
The pay structure at firms like Comcast apparently force their reps to get customers off the phone quickly and to retain them at all costs, or risk losing part of their paycheck.
Customer Unservice Read More »
Big surprise. The customer experience is just as important for business clients as it is for consumers.
Customer Experience Rules for B2B Read More »