If you have Comcast and you are using their WiFi service, then they are almost certainly using your router to broadcast a public access WiFi connection. What's more, they are making it very difficult to disable that public WiFi connection or to … [Read more...] about Your Comcast Router is a Public WiFi Access Point
Corporate Policies
Customer Unservice
Last week, Ryan Block, VP of Product at AOL, and no stranger to technology, tried to cancel his Comcast account. Perhaps unsurprisingly, that phone call turned into an 18-minute ordeal for Block and his wife, and after the recording Block made of … [Read more...] about Customer Unservice
