Telecom & Cybersecurity Consulting
Telecom & Cybersecurity Consulting
A lot of confusion has been circulating in the business phone service industry regarding a recent FCC order on POTS, or Plain Old Telephone Service. The order was not so drastic, but it’s a good time to think about alternatives.
What is trending in telecom in 2015? What can I expect in telecom in 2015? How will telecom affect my business in 2015? In this post, the fifth in our Telecom Tip Tuesday segment, we will be talking about the trends in telecom that we think will dominate in 2015. Although mid-February might be a …
What is Net Neutrality? How does Net Neutrality affect my business? This article, the fourth installment in our series, Telecom Tip Tuesdays, is going to be a bit more on the legal/regulatory side than most of our other posts. Given that the President has referred to it several times, there have been a number of …
Should I use FiOS or Cable Internet access for my business? In this post today, the third in our series of Telecom Tip Tuesdays, we are going to compare the two most affordable forms of broadband – FiOS and Cable. You may not have heard this, but last week the FCC changed the definition …
This post is the second in our series of Telecom Tip Tuesdays, where we address some common questions from our clients and provide some general information to help navigate the complicated world of business telecommunications. Why do I have data overage charges on my cell phone bill? Which apps are using all of my cellular …
We’ve heard a lot of questions in 12 years. What is using my mobile data? How do I manage my mobile data use? What is VoIP? Do I need VoIP? Is Cable Internet or FiOS better for me? This series will answer these questions.
The pay structure at firms like Comcast apparently force their reps to get customers off the phone quickly and to retain them at all costs, or risk losing part of their paycheck.